I have a Ubuntu 12.04 server installed on my machine. I am trying to install request-tracker4. Here's what I have done so far :
- Installed request-tracker via "
sudo apt-get install request-tracker4
" I then tried configuring RT_SiteConfig.pm in
/etc/request-tracker4
but then ran into problems in populating the MySQL database.I then did
sudo dpkg-reconfigure request-tracker4
- It solved my problems of not being able to populate / setup mysql etc.
- Now, I am trying to setup rt under
www.mydomain.com/rt
I have read various how-to's and bestpractical's own guides but I am not very much a expert in Apache configurations so stuck.
My Current Ubuntu 12.04 server setup:
Apache2, Fastcgi installed (checked in /etc/apache2/mods-enabled
Web Server document root is default /var/www/
Web user www-data
Question is :
- Where and What shall I put in Apache configuration to start using RT via the web-interface ?
I have seen two files in /etc/request-tracker4/
apache2-fastcgi.conf
and apache2-fcgid.conf
I even tried making a ln -s apache2-fastcgi.conf /etc/apache2/conf.d
but when I tried opening that file in root while in the conf.d directory it said too many levels
.
Any request tracker experts on Ubuntu ?:-)
Your help will be very useful and appreciated.
Thanks
Please let me know if you need further info !