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EDIT: This is a bug, read @jason's answer

I try to customize the Places panel in Gnome3, but both move and remove options are grayed out. Also, I want to add folders to Places (NOT as bookmarks), but can't seem to find out how.

I know there are a lot of questions regarding bookmarks, but I want to be able to edit Places (since bookmarks isn't available through all application's file dialog)

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here's a bug report you can follow and hope it gets fixed: https://bugs.launchpad.net/ubuntu/+source/gnome-panel/+bug/1070290

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Enter into the folder you want to bookmark, then click the cog wheel next to the exit, X button, where the options are, and click the option "add to bookmarks".

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