I'm new to Linux. This is my first time downloading another operating system to anything. I was pleased when I saw Ubuntu's capabilities and downloaded the .iso at once to try the live CD. When trying out the live CD I noticed that I didn't have any internet connection, but I just assumed that you couldn't use it while using the live CD. I installed Ubuntu on my Gateway Vista laptop after trying out it's features, rebooted, and logged in. My internet still doesn't work, and I've tried everything. I have a Verizon router by Actiontec, and I am assuming I need to install a new driver or firmware for it to work with the new operating system, or maybe I'm way off. I just don't know what else to do. Any suggestions?
7
-
1Welcome to Ubuntu buddy. Got a couple of questions: 1. Are you connected wired or wirelessly. 2. If you are wired is it an USB cable or an ethernet one. 3. If you are wirelessly does it have some password and/or did you install the proprietary drivers for the wireless card (Type additional drivers in Dash). 4. Is there a configuration that you did in Vista to get internet or is the connection automatically done. This will help in finding the answer for you.– Luis AlvaradoJul 15, 2012 at 17:00
-
Can you plug into a cable?– JStJul 15, 2012 at 17:02
-
I'm not connected at all. My router doesn't show up in settings and I don't have an Ethernet cable to establish a wired connection. My wireless router has a WEP password setup. The connection was automatically done for me in Vista, I didn't have to configure anything manually. I went to "Additional Drivers" and the message it gave me was "Downloading package indexes failed, please check your network status. Most drivers will not be available." I clicked close and then a window opened that said "No proprietary drivers are in use on this system." Thanks for your help in this matter!– GarrettJul 15, 2012 at 18:57
-
I tried to install the firmware package but it says that it doesn't exist. E: Unable to locate package firmware-b43-installer. Same thing with b43-fwcutter. What next?– GarrettJul 15, 2012 at 19:14
-
I'll be alright downloading the packages and their dependencies from this computer (Windows 7). I successfully installed the b43-fwcutter, but now I'm having trouble installing the firmware package. It sent me to a website saying that there was a newer version to install and when I went to it it downloaded a .tar file for me. What is this and how do I install it?– GarrettJul 15, 2012 at 19:41
|
Show 2 more comments
3 Answers
Open terminal
Type:
lspci -k
in the terminal
Post the results and we'll try and help.
-
garrett@garrett-MX8711:~$ lspci -k 00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03) Subsystem: Gateway 2000 Device 0685 Kernel driver in use: agpgart-intel 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03) Subsystem: Gateway 2000 Device 0685 Kernel driver in use: i915 Kernel modules: intelfb, i915 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)– GarrettJul 15, 2012 at 18:38
-
Subsystem: Gateway 2000 Device 0685 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02) Subsystem: Gateway 2000 Device 0685 Kernel driver in use: snd_hda_intel Kernel modules: snd-hda-intel 00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 02) Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 02) Kernel driver in use: pcieport Kernel modules: shpchp– GarrettJul 15, 2012 at 18:39
-
00:1d.0 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 02) Subsystem: Gateway 2000 Device 0685 Kernel driver in use: uhci_hcd 00:1d.1 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 02) Subsystem: Gateway 2000 Device 0685 Kernel driver in use: uhci_hcd– GarrettJul 15, 2012 at 18:41
-
00:1d.1 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 02) Subsystem: Gateway 2000 Device 0685 Kernel driver in use: uhci_hcd 00:1d.2 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 02) Subsystem: Gateway 2000 Device 0685 Kernel driver in use: uhci_hcd 00:1d.3 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 02) Subsystem: Gateway 2000 Device 0685 Kernel driver in use: uhci_hcd 00:1d.7 USB controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 02)– GarrettJul 15, 2012 at 18:42
-
Subsystem: Gateway 2000 Device 0685 Kernel driver in use: ehci_hcd 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2) 00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02) Subsystem: Gateway 2000 Device 0685 Kernel modules: leds-ss4200, iTCO_wdt, intel-rng 00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 02) Subsystem: Gateway 2000 Device 0685 Kernel driver in use: ata_piix 00:1f.2 SATA controller: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [AHCI mode] (rev 02)– GarrettJul 15, 2012 at 18:44
First try using the easy way and use the additional drivers utility.
Make a wired internet connection and fully update your system.
Next open the dash (by pressing the windows / super key).
Then type additional drivers and click on the additional drivers icon.
Finally install any additional drivers which are suggested.
answered Jul 15, 2012 at 17:25
-
I don't have an Ethernet cable so I can't establish the wired connection, but thank you for replying!– GarrettJul 15, 2012 at 18:50
You have a Broadcom BCM4311 wireless chip. See these related questions:
- How can I get Broadcom BCM4311 Wireless working?
- Dell 1390 wireless (BCM4311) Ubuntu 12.04 no wireless icon in unity
- Dell Upgrade to 13.04 & 13.10 No wifi, graphic card driver and bluetooth Problem?
- Community tutorial on bcm43xx drivers
In short you will have to download and install proprietary drivers. In case you are unable to establish a wired (Ethernet) connection to your router this can also be done from another computer or from Windows. See the following answer on how to download packages offline: